Summer On Call

Safe and convenient summer shopping with Rustan’s Personal Shopper on Call

With online shopping now as adamant as ever, Rustan’s commits to continue providing quality service that is safe and convenient for their customers. This summer, have your season’s needed essentials delivered straight to your doorstep through their Personal Shopper On Call service.

Rustan’s stores offers this personalized service with the added convenience of contacting just one number—0917-111-1952—to make shopping easy breezy for you, in the comforts of your home. Get your necessities this summer and take your pick from their wide array of selections from beauty, fashion, home to items that your kids will enjoy.

As the best alternative to purchase your essentials this season, Rustan’s shares the testimonials of four individuals who have experienced their personalized service and enjoyed the perks of the convenience it brings—mom and vlogger Divine Lee, lawyer and columnist Atty. Karen Jimeno, beauty expert Agoo Bengzon, and triathlete Victor Basa.

Divine Lee

“Lockdown or not, public health safety relies on our personal responsibilities. So as much as possible, I try to shop “at home”. Recently used the personal shopper service of Rustan’s, and it’s been nothing but great! My assigned representative even actively recommended options!”

Divine's Picks

L-R: Longchamp Le Pliage Travel bag L, Clarins Tonic Body Treatment Oil, Bestway Inflatable Soccer Net

“Shopping habits have changed due to this pandemic, and I’m glad that Rustan’s now has a personal shopping service that allows me to acquire all the items I need from the safety of my home. The experience was easy-breezy. I simply looked for the items on the Rustan’s site, sent the links to my personal shopper, and in less than an hour, he had them all! They were packed up, and sent to me the very next day. This is something I see myself doing a lot more of in the future because it’s the best, most convenient and safest option during these unusual times.”

Agoo's Picks

L-R: HOFF City Mexico Pink, Verte Premium Reusable Fabric Mask Cloudy Gray, Tefal Blenforce 2 Blender Red

Agoo Bengzon

atty. Karen Jimeno

“I think the strongest advantage of Rustan’s personal shopper is that customers can consult about items and see them before they decide to buy. They have a wide selection at that you can choose from and have your personal shopper check for availability. Mine even took photos of items I wanted to see before I decided whether to purchase—so no need to worry about discrepancy between the photo online & what you’re getting. Plus, Rustan’s is known for carrying only authentic items, so no worries about fakes unlike other online stores. Got my orders within 24 hours too! Had a great experience with this.”

Karen's Picks

Clockwise from left: Garmin vivofit® 4, Clinique Chinese New Year Decorated Clinique iD™ Dramatically Different Moisturizing Lotion+, Koh Gen Do Cleansing Spa Water, Palmer's Cocoa Butter Lotion with Vitamin E

“Summer is upon us! Was able to do a VIP shopping trip online thanks to Rustan's Personal Shopper! Courtesy, speed and confidence in knowing the products you are getting are among the best in the world from Rustan’s. I was able to find a gem of a blazer from Ascot Chang and other home stuff thanks to my personal shopper who was courteous and super attentive with my queries. Very thankful for this VIP experience care of Rustan’s.”

Victor's Picks

L-R: Ascot Chang Blazer, KeySmart™ Rugged Key Holder, Rustan's Home Bath Mat

Victor Basa

With their commitment to provide great service and quality finds to their customers, the country’s premier department store continuously meets the change in their patrons’ needs by offering secure and stress-free ways for them to shop through this service.

Efficient and Personalized Selling Assistance

Connect with Rustan’s through Viber, SMS or call one number—0917-111-1952—and a designated personnel will address all your general inquiries. After they’ve identified your shopping needs, you will then be assigned to a Personal Shopper who will offer one-on-one service and assist you further with more specific questions and concerns you may have throughout your shopping journey.

To ensure a smooth transaction, payment details and options will be shared with each customer, assigned personal shopper will from their preferred store will handle proper payment verification and sales processing for merchandise. Then the fulfillment team will prepare items for curbside pickup or delivery.

A minimum purchase of P5,000 automatically grants you free delivery for Metro Manila, Cebu and other Provincial Areas. For purchases below P5,000, a fixed delivery fee of P200 for Metro Manila and Cebu addresses, and P300 for provincial areas will apply. Extra-large packages will be charged P500 delivery fee for addresses within Luzon, while P750 is charged for delivery to Visayas or Mindanao. Complete Terms & Conditions and additional information about the Personal Shopper on Call program can be found at

Embrace distance shopping this summer and shop worry-free with Rustan's Personal Shopper on Call.

Be the first to know about the latest updates and amazing offers on your favorite brands by joining the Rustan’s LIVE Viber Community Follow RustansPH on Instagram and Facebook, and visit their website on


Rustan’s Makati
Main Entrance, Courtyard Drive, facing Glorietta 5
Monday to Sunday
10:00 a.m. to 6:00 p.m.

Rustan’s Shangri-La
Main Entrance, Internal Road of Shangri-La Plaza
Monday to Sunday
10:00 a.m. to 6:00 p.m.

Rustan’s Alabang
Main Entrance facing Parking Lot of Alabang Town Center, Commerce Avenue
Monday to Sunday
11:00 a.m. to 7:00 p.m.

Rustan’s Gateway
Main Entrance, General Aguinaldo Avenue facing New Frontier Theater
Monday to Sunday
10:00 a.m. to 6:00 p.m.

Rustan’s Cebu
Main Entrance, Cardinal Rosales Avenue
Monday to Sunday
10:00 a.m. to 9:00 p.m.