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In-store Customer Service

RUSTAN'S DEPARTMENT STORES are open seven days a week, except on special holidays.

For store-specific inquiries, please contact the store using phone numbers listed below.

Ayala Center Makati

Rustan's Makati   
Ayala Center, Ayala Avenue, Makati City 1226 Philippines

Operating Hours: (Regular Mall Hours)
Monday to Thursday 11:00 am to 9:00 pm
Friday to Saturday 10:00 am to 9:30 pm
Sunday 10:00 am to 9:00 pm

+632 8133739 Local 280 - Customer Service
+632 8133739 Local 269 - Gift Registry

Shangri-la Plaza

Rustan's Shangri-la Plaza  
Shangri-la Plaza Mall, EDSA corner Shaw Boulevard, Mandaluyong City 1552 Philippines

Operating Hours: (Regular Mall Hours)
Monday to Thursday 11:00am to 9:00 pm
Friday 11:00am to 10:00 pm
Saturday 10:00 am to 10:00 pm
Sunday 10:00 am to 9:00 pm

+632 6334636 or +632 6334649 - Customer Service
+632 6334636 Local 301 or 302 - Gift Registry

Ayala Alabang

Rustan's Ayala Alabang   
Alabang Town Center, Alabang, Muntinlupa City 1770 Philippines

Operating Hours: (Regular Mall Hours)
Monday to Friday 11:00 am to 9:00 pm
Saturday to Sunday 10:00 am to 10:00 pm

+632 8505532 - Customer Service
+632 8505532 Local 129 - Gift Registry

Gateway

Rustan's Gateway   
Gateway Mall, Araneta Center Cubao, Quezon City 1109 Philippines

Operating Hours: (Regular Mall Hours)
Sunday to Thursday 10:00 am to 9:00 pm
Friday and Saturday 10:00 am to 10:00 pm

+632 8657700 - Customer Service
+632 8657745 - Gift Registry

Ayala Center Cebu

Rustan's Cebu  
Ayala Center, Bohol Avenue, Cebu City 6000 Philippines

Operating Hours: (Regular Mall Hours)
Sunday to Thursday 10:00 am to 9:00 pm
Friday to Saturday 10:00 am to 10:00 pm

+632 5170500 - Customer Service
+632 5170554 - Gift Registry

For a complete list of store locations and contact details, please go to our online store finder.

Online Customer Service

The above links will assist in helping to solve your order inquiries. If your answer cannot be found, or if you have a general question, please contact us using the form below. Our commitment—we respond to questions and concerns within 24 business hours.