Due to a high volume of orders, current ECQ restrictions and regulations on limited manpower, please expect some delays for all deliveries. These conditions may affect the time needed to pack your order, or to transport your order, or to pass check points. We are working as hard and as fast as possible to serve your needs and dispatches will continue between Mondays and Fridays.
Thank you for your patience and understanding during this challenging time.
Rustans.com remains open to take orders at this time.
We can now deliver essential items to all areas of NCR, and selected Northern Luzon and Southern Luzon areas.
National Capital Region
Selected Northern Luzon areas
Southern Luzon areas
Delivery to Southern Collection Hubs
In some areas we cannot reach residents home directly. We can deliver to the following Air 21 Hubs for customer collection in:
You will need to present ID and your order number or email receipt for collecting packages.
Our Customer Service Team is available via our live chat at rustans.com, email (hello@rustans.com), and through our social media channels on Facebook and Instagram from 9AM to 7PM on weekdays.
Delivery of Essential Goods within National Capital Region
From April 2, 2020, rustans.com will be able to ship essentials within the National Capital Region. Find out more
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Rustans.com Delivery Update May 18, 2020
Read about the latest Rustans.com delivery update for orders placed during the Enhanced Community Quarantine Period
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