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Article: Delivery Update April 24, 2020 Delivery Update April 24, 2020 Delivery Update April 24, 2020

Due to a high volume of orders, current ECQ restrictions and regulations on limited manpower, please expect some delays for all deliveries. These conditions may affect the time needed to pack your order, or to transport your order, or to pass check points. We are working as hard and as fast as possible to serve your needs and dispatches will continue between Mondays and Fridays.

Thank you for your patience and understanding during this challenging time. remains open to take orders at this time.

We can now deliver essential items to all areas of NCR, and selected Northern Luzon and Southern Luzon areas.

National Capital Region

  • All cities

Selected Northern Luzon areas

  • Baguio
  • Isabela
  • Laoag
  • La Union
  • Nueva Ecija
  • Nueva Vizcaya
  • Pampanga
  • Pangasinan
  • Subic
  • Tarlac
  • Tuguegarao
  • Vigan

Southern Luzon areas

  • Laguna areas of San Pedro, Biñan, Cabuyao, Calamba, Los Baños, and Sta. Rosa

Delivery to Southern Collection Hubs

In some areas we cannot reach residents home directly. We can deliver to the following Air 21 Hubs for customer collection in:

  • Batangas
  • Camarines Sur
  • Catanduanes
  • Cavite
  • Quezon
  • Legazpi
  • Marinduque
  • Occidental Mindoro
  • Oriental Mindoro

You will need to present ID and your order number or email receipt for collecting packages.

Our Customer Service Team is available via our live chat at, email (, and through our social media channels on Facebook and Instagram from 9AM to 7PM on weekdays.

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Delivery of Essential Goods within National Capital Region

Delivery of Essential Goods within National Capital Region

From April 2, 2020, will be able to ship essentials within the National Capital Region. Find out more

Read more Delivery Update May 18, 2020 Delivery Update May 18, 2020

Read about the latest delivery update for orders placed during the Enhanced Community Quarantine Period

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