Following requests from customers, we have been working to establish how we can deliver much-needed essential items to customers during the Expanded Community Quarantine period in compliance with government mandates.
From April 2, 2020, rustans.com will be able to ship essentials within the National Capital Region areas, including:
- San Juan
- Las Pinas
- Quezon City
Please expect some delays due to reduced manpower during this difficult time.
We will monitor the situation for provincial customers as this period evolves. However, for now—all provincial orders will be dispatched after quarantine is lifted.
Items under the "Essential Goods" definition
In accordance with guidelines given by the Department of Trade and Industry, Rustan's classifies personal care products, baby care needs, health and wellness supplies, and select household supplies as "essential goods."
The products displayed with a blue "Essentials" label, and listed in these sections, are part of the Essentials we can deliver during the ECQ period:
Orders for non-essential items can be accepted, however, they will be delivered following the quarantine period or when the government allows transportation of those products.
Please note: Barangays or subdivisions with checkpoints may not allow couriers to enter. Please provide your mobile number so you can be contacted to pick up deliveries at the gate.