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Christmas Order Cut-offs and Operations Advisory

Christmas Order Cut-offs and Operations Advisory

To ensure that you light up this Christmas with joy and warmth, please be guided by Rustans.com's Christmas Order Cut-off Dates to ensure your packages arrive on time for this exceptional festive season:

LOCATION CUT-OFF DATE

Visayas and Mindanao

December 12, 2023

Rest of Luzon

December 15, 2023

National Capital Region

December 20, 2023

Orders placed after the cut off times indicated are not guaranteed to be dispatched under our usual shipping time frames or delivered by the estimated times. If you receive a shipping confirmation email during this time, this indicates we have processed your order which will be collected by the courier once operations resume.


Same-Day/Next-Day Delivery: Holiday Schedule

In anticipation of the upcoming holiday rush, Rustans.com's Same-Day/Next-Day Delivery service will be implement an enhanced delivery schedule beginning November 1 to December 31, 2023.

Orders placed from Monday to Friday at 12:00AM to 11:00AM may avail of our same-day delivery upon checkout.**

Orders placed from Monday to Thursday at 11:01AM to 11:59PM will be able to enjoy our next-day delivery service.**

Orders placed every Sunday will enjoy next-day delivery service.**

Shoppers may avail the same-day/next-day delivery service for free when they reach P3,500 on their online purchases.

* Purchases are qualified for same-day/next-day delivery, excluding fine jewelry and bulky items
** Same-Day/Next-Day delivery services are not available during weekends and holidays. Orders will be processed on the next business day after order placement

We're committed to making your holiday shopping experience more efficient and convenient. Happy shopping!


Holiday Operations Schedule

In view of the Regular Holidays as declared by Malacañang in reference to Proclamation No. 90, please be advised of our logistics, delivery, and customer service operating hours on the following dates:

DATE OPERATIONS SCHEDULE

December 1-7, 2023

Regular Operations

December 8, 2023

NO OPERATIONS
Feast of the Immaculate Conception

December 9-24, 2023

Regular Operations

December 25, 2023

NO OPERATIONS
Christmas Day 

December 26, 2023

NO OPERATIONS
Special Non-Working Holiday

December 27-29, 2023

Regular Operations

December 30, 2023

NO OPERATIONS
Rizal Day

December 31, 2023

NO OPERATIONS
Last day of the year

January 1, 2024

NO OPERATIONS
New Year's Day

January 2, 2024

Regular Operations

Normal operations, including processing of orders, will resume on January 2, 2024.

Please be assured that the Rustans.com team will do everything we can to ensure your orders are delivered in time for Christmas.

Read more

Service Advisory for November 27, 2023

Service Advisory for November 27, 2023

Normal operations will resume on November 28

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Service Advisory for February 9 and 10, 2024

Service Advisory for February 9 and 10, 2024

Please be guided by the schedule in lieu of Chinese New Year

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