Christmas Order Cut-offs and Operations Advisory

To ensure that you receive your packages in time for the extraordinary festive period, please be guided by Rustans.com's Christmas Order Cut-off Dates:

Orders placed after the cut off times indicated are not guaranteed to be dispatched under our usual shipping time frames or delivered by the estimated times. If you receive a shipping confirmation email during this time, this indicates we have processed your order which will be collected by the courier once operations resume.

Holiday Operations schedule

In view of the Regular Holidays on December 25-26 and 30-31, 2022 and January 1-2, 2023, as declared by Malacañang in reference to Proclamation No. 1236, please be advised of our logistics and delivery operating hours on the following dates:

Normal operations, including processing of orders, will resume on January 2, 2022.

Customer Service schedule

Please be guided that the Rustans.com Customer Service will offline on December 24-26, 2022 and December 30, 2022 - January 2, 2023. Kindly expect some delays in responding to online customer inquiries during these times.